User Dashboard
User Dashboard
The summary page gives a snapshot view of a person's setup and allows the user to carry out a number of actions within the screen.
View
- Mobile number
- SIM number
- IMEI number
- Handset type
- Service or network settings
- Call forwarding
- Group membership
- User portal information
- Usage alerts
- Quick view of usage statistic
- Manage My Mobiles portal role
Actions
- SIM change - The user can carry out a SIM change
- Reload handset - Make a call to the network to confirm current handset that is being used
- Configure network settings - Change network setting - Details outlined in the Setting section of this document
- Call forwarding - Change where the call is sent to if busy, no reply or unreachable (Default is to voicemail)
Statistics
Statistics
Usage Trends Report
Shows the busiest time by day, week or month.
Usage Breakdown Report
Shows the busiest time by day, week or month.
Call Breakdown Reports
Shows the number of calls over a defined periods.
Settings
Settings
The network settings can be changed in this view. The settings are split into two different categories.
Calls and Messages:
- Call baring options
- Outgoing voice calls
- Incoming voice calls
- Outgoing SMS
- Incoming SMS
- Outgoing MMS
- Incoming MMS
- Enable Premium content
- Mobile data
- Data barring options
- Data (incoming/outgoing)
- Enable adult content
- Data roaming
- Voicemail
- PIN reset
- Enable voicemail
The setting screens apply to a person or a group. The Company settings are set by iDC Mobile in the My Mobiles Portal upon provisioning.
When set at group level the settings apply to all the members of the group. However these can be overridden at the person level. If a person overrides a particular setting then they will opt out of all future group settings changes until they revoke the override.
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